If you miss your due date once in a week, there is nothing to worry about regarding your account because there are no additional charges on your balance. However, your Account Officer (AO) will visit your home and ask for your payment as a follow-up reminder.
Your AO will advise you to avoid missing due dates as much as possible and offer simple advice on managing your payments. For example, if you have savings that can cover your due or if offsetting is possible (using your locked savings to pay your loan), they will assist you in resolving the issue.
An overdue payment creates a negative record on your account, which can affect future assessments. It may impact your next loan application. Your AO will evaluate your application possible based on Your repayment history, Your attitude toward payments, and Your behavior during follow-up visits.
As mentioned earlier, there are no additional fees if you miss your payment by just one week. However, based on my personal experience, I once had an issue where my payment was not credited due to a misunderstanding (not my fault). When I checked my account two weeks after the due date, I was charged an additional ₱100 because the overdue status was reflected on my account. Unfortunately, no one admitted who have fault for the missing payment, and my AO did not help to remove the fine or reimburse me—even though I knew I had paid.
Despite this experience a year ago, I still trust Card Bank as a reliable partner in my financial journey. Anyway, the all contents in this article are just based on my personal assessment and experiences.
How about you? What has been your experience as a Card Bank member?
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